Keep your critter comfortable with a brand new cozy plush bed! Many different sizes, styles, material and filling bases - ALL 15% OFF! *Offer applies to in stock beds only. Contact store for further details. 613-354-1758

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a month ago
You can get pet supplies anywhere. What you can't count on is the level of service you get with Critter Comforts. It's worth going in for the knowledge and care you're sure to experience. Great job.
- John G
a month ago
Very knowledgeable people. Were very helpful in finding the best food for my dog. Very friendly.
- Jessica D
2 months ago
Can't say enough great things about this pet store. Love that she used to be a vet tech and can help out with suggestions for particular problems. And always very accommodating for service and making sure pets continue to be fed all through the pandemic.
- Brandi C

About Critter Customs

Critter Customs is located in Napanee, ON and is proudly owned and operated by licensed Veterinarian Technician, Dista Goguen. Backed by a solid education from St. Clair College - Dista graduated and passed the boards exam 22 years ago. Skilled professional groomer for 24 + years with solid knowledge in basic training and behavioral work.  Experienced with many pet food companies and distribution houses.  Our #1 goal is to make pets as healthy as possible via proper nutrition, daily maintenance and care. We take pride in educating the client as we feel it is at the fore-front of pet health.  We carry products made in Canada as much as possible and have over 400 products that are Canadian made. We do not carry any manufactured food products from China. Even more we don't just cater to the smaller 4-legged pets!  We also carry horse supplies too such as grain, supplements, martins treats and omega alpha - all found in store and ready for pickup. We are your one-stop pet care store - stop in today and experience the difference at Critter Comforts - we're not just your regular pet store!

Contact Us


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  • (613) 354-1758


Get directions
113 Richmond Boulevard
Napanee, ON K7R 3Z8

Business Hours

Mon:10:00 AM – 5:00 PM
Tue:10:00 AM – 5:00 PM
Wed:10:00 AM – 5:00 PM
Thu:10:00 AM – 5:00 PM
Fri:10:00 AM – 5:00 PM
Sat:10:00 AM – 3:00 PM
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